Campus Director of Information Technology

New Haven, CT

Full Time

CT State Gateway

Experienced

Details:

Posted: October 17, 2025
Level: Community College Professional 20, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, November 12, 2025.

Location:

CT State Gateway
20 Church Street, New Haven, CT 06510
**This position is not remote**
For more information about CT State Community College and the campus please visit Home - CT State

CT State Community College Mission:

Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

CT State Community College Vision:

Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

CT State Community College Equity Statement:

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date:

January 2026

Position Summary:

The Campus Director of Information Technology (CDIT) is responsible for providing technology service leadership on a campus under CT State Associate Vice President of Technology Operations. The CDIT works collaboratively with Academic Technology Managers (ATM), Enterprise Technology Managers (ETM) and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus. The CDIT ensures priorities and guidance provided by ATMs and ETMs are carried out on a campus.

Example of Job Duties:

Under the direction of the Associate Vice President of Technology Operations, the Campus Director of Information Technology is responsible for managing the work of supervisory, technical and support staff through effective performance in these essential duties:

Reporting to the CT State Associate Vice President of IT, the CDIT assists with the supervision of enterprise shared technology/administrative technology support staff and academic technical support staff on a campus.
The CDIT provides critical feedback on implementation and operation outcomes of enterprise technology service components, administrative and academic technology services at a campus level.
Working with CT State Associate Vice President of IT, ETMs, ATMs, CT State College Office and CT State functional leaders, the CDIT coordinates service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CT State organization.
Lead the implementation and operation of CT State enterprise shared technology service, and administrative and academic technology service components on a campus.
Management of campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus.
Oversee daily administrative tasks and campus-related functions.
Responsible for managing the local campus technology budget.
Aid the CT State Associate Vice President of IT and the Associate Dean of Campus Operations with managing state capital funds.
Project management and administrative tasks to ensure compliance with enterprise services.
Provide supervision, selection, management, and evaluation of campus-based technical support staff.
Collaborate with CSCU enterprise technicians, campus technicians and vendors to aid in the identification, development, and implementation of appropriate technology solutions for supporting teaching and learning initiatives as wells as administrative technology needs on a campus.
Working with CT State Associate Vice President of IT, ATMs, ETMs, CT State College Office and CT State Campus functional leaders, the CDIT oversee all campus technology operations of enterprise shared technology service, and administrative and academic technology services.
Leads strategic and operational planning that directly impact campus level enterprise shared technology service, and administrative and academic technology services.
Analyze the resources needed to fulfill the campus’s technology service obligations including the development of cost/benefit analysis and long-term forecasts of technology service requirements.
Prepare fiscally sound budgets and expected results of expenditures in support of campus-based enterprise shared technology services, and administrative and academic technologies.
Aid in the preparation, maintenance, and coordination of disaster recovery plans for consistent business operations on a campus.
Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position. Provides direct training to technical staff for related enterprise shared technology service, and administrative and academic technology requirements.
Provide onsite and remote technical support for workstations, applications, network services, software, printers, Wi-Fi, etc.
Ensure customer satisfaction through the timely and professional resolution of employee problems, which are logged and tracked through the CSCU service desk ticketing system.
Maintain documentation and knowledge base articles of IT processes and their respective solutions.
Providing support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc.
Making recommendations for improving existing systems and processes.
Managing campus backup and business continuity systems.
Maintain/Upgrade/Update campus servers, network equipment, software, and other core services.
Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.
Participate in related communities of practice to learn and share knowledge about managing technology services.
Maintain a commitment to CT State overarching goals, including initiatives encouraging equity and diversity.

In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications:

Bachelor’s degree in computer science or related technological discipline together with three (3) or more of experience in computer system, network and software design, development and implementation with one (1) or more years of experience in supervision of others; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

Proven ability to serve as an effective member of a management team, be an effective leader to a team of highly trained personnel and consultants; and interact effectively with technical staff, technical service customers, auditors, consultants, vendors, and stakeholders at all levels.
Excellent interpersonal and collaborative skills, and the ability to communicate technical concepts to technical and nontechnical audiences.
Experience managing, evaluating, training, sourcing and disciplining technical staff.
Experience working within a complex organization, interacting with and influencing multiple stakeholders.
Proven track record and experience in developing technical solutions, technical standards, policies, and procedures, as well as successfully executing solutions to achieve the objectives of customers within a dynamic environment.
Knowledge of common operational management frameworks with detailed knowledge of IT Service Management (ITSM.)

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).

Preferred Qualifications:

Master's degree in computer science or related technological discipline.
Experience with Windows and Mac operating systems (OS) in an Academic environment.
Experience with help desk ticketing systems (example SNOW – Service Now)
Experience in higher education.

Starting Salary:

Minimum Salary range; $88,144-$94,047 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees.

Application Instructions:

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit www.ct.edu/hr/jobs.

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or [email protected].

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

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