Director of Transfer Student Success

New Britain, CT

Full Time

CT State Community College

Experienced

About CT State

Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

For more information about CT State Community College and the campus please visit Home - CT State

Position Details

Posted: April 29, 2026
Level: Community College Professional 19, 12-month, tenure track position
Employment Type: Standard
Hours: Full-time, 35 hours per week
Anticipated Start Date: July 2026
Work Location: CT State CC (185 Main Street New Britain, CT 06051)
Work Modality: On site; Position is not remote
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, May 27, 2026.

Position Summary

The Director of Transfer Student Success is responsible for the operational oversight of all transfer-related activities at Connecticut State Community College. This role will ensure the seamless transfer of students while driving initiatives to support and increase the success of transfer students. The Director will collaborate with academic departments, student services, and external institutions to enhance services, processes, and outcomes for transfer students. The role also involves providing leadership to ensure a supportive and inclusive environment for transfer students.

Essential Duties and Responsibilities

Under the direction of the Associate Vice President of Advising and Transfer Enrollment Operations or other administrator, the Director of Transfer Student Success is responsible for effective performance in these essential duties:

Key responsibilities include:

Develops and implements programs and strategies that support transfer student success, including transfer orientations, mentoring, advising support, and academic resources.
Partners with the CCS 1001 faculty and staff to promote transfer related opportunities and events throughout the academic year.
Serves as the state-wide transfer point person for external contact campus related events surrounding transfer events and coordinators with the campuses to ensure a robust level of transfer visits from partnering 4-year institutions.
Collaborate with academic departments to provide professional development surrounding transfer related pathways to CSCU partner institutions.
Monitor and assess transfer student performance, identify barriers to success, and propose solutions to enhance retention and graduation rates for transfer students.
Provide professional development and training for faculty and staff on best practices in transfer student services.
Support the enrollment management division with outreach and recruitment initiatives aimed at increasing the enrollment of reverse transfer initiatives, including community and statewide outreach efforts
Analyze data, trends, and develop reports related to transfer students to inform decision-making, reporting, and strategic planning aimed at improving transfer student outcomes with reports provided to Enrollment Management leadership.
Support the development, management, and maintenance of transfer-related websites for CT State.
Maintains a commitment to CT State Community College overarching goals including initiatives encouraging equity and diversity.
Participates in on-going training and cross-training opportunities to ensure timely, thorough, and accurate processes
Adheres to FERPA and other departmental policies, procedures and regulations pertaining to student records
Interprets data and metrics to assess for efficacy of communication efforts
Represents CT State Community College interests at professional organizations at the state level.
Other duties as assigned.

Additional responsibilities include:

Attendance and participation at convocation and commencement ceremonies
Service on assigned committees and task forces
Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Minimum Qualifications

Master’s degree in Education, Higher Education Administration, Counseling, or a related field together with two to five years of related experience that includes up to two years of supervisory experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Required Knowledge, Skills, and Abilities:

Demonstrated experience in higher education with a focus on transfer services, student support, or academic advising in a community college setting.
Strong knowledge of transfer policies and articulation agreements between community colleges and four-year institutions.
Excellent communication and interpersonal skills for building relationships with students, faculty, and external partners such as universities.
Experience in data analysis and utilizing assessment tools to track student success, retention, and transfer outcomes.
Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
Excellent interpersonal, oral, and written communication skills
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Preferred Qualifications

Experience implementing strategic plans that improve the transfer process and enhance student experience.
Demonstrated intermediate experience using Microsoft Excel (e.g., Pivot tables, formulas, filtering/sorting, other integrations, etc.)
Familiarity working in a community college environment.

Salary and Benefits

Salary range; $80,901-$86,320 approximate annual
Salary is based on qualifications, education, job-related experience, and internal equity

CT State offers a comprehensive benefits package, including:

Generous leave policies
Multiple retirement plan options
Comprehensive health insurance choices
Supplemental benefits for retirement and family protection
Tuition reimbursement (if applicable)

For more information, visit: CSCU - Human Resources - Future Employees.

Application Instructions

To apply, submit:

A cover letter
A resume

The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Important Notes:

Incomplete applications or those submitted after the deadline will not be considered
Links to external resume sites are not accepted
Apply online at: www.ct.edu/hr/jobs
CT State Community College cannot sponsor work visas
Applicants must be authorized to work full-time in the United States

Selection Process

After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.

The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.

Background Screening

Employment offers are contingent upon:

Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Equity Statement

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Continuing Notice of Nondiscrimination

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7075 or [email protected].

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

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Do you have excellent communication and interpersonal skills for building relationships with students, faculty, and external partners such as universities?*

Do you have experience in data analysis and utilizing assessment tools to track student success, retention, and transfer outcomes?*

Do you have experience implementing strategic plans that improve the transfer process and enhance student experience?*

Do you have intermediate experience using Microsoft Excel (e.g., Pivot tables, formulas, filtering/sorting, other integrations, etc.)?*

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